Develop a Security Awareness and Training Program That Empowers End Users 

Support your cyber culture transformation program with effective awareness and training. 

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Major Business Pain Points

  • The fast evolution of the cybersecurity landscape requires security training and awareness programs that are frequently updated and improved. 
  • Security and awareness training programs often fail to engage end users. Lack of engagement can lead to low levels of knowledge retention. 
  • Irrelevant or outdated training content does not properly prepare your end users to effectively defend the organization against security threats. 

Recommendations

Key Points

  • One-time, annual training is no longer sufficient for creating an effective security awareness and training program. 
  • By presenting security as a personal and individualized issue, you can make this new personal focus a driver for your organizational security awareness and training program. 

Approach

  • Create a training program that delivers smaller amounts of information on a more frequent basis to minimize effort, reduce end-user training fatigue, and improve content relevance. 
  • Evaluate and improve your security awareness and training program continuously to keep its content up to date. Leverage end-user feedback to ensure content remains relevant to those who receive it. 
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Methodology and Tools

Executive Brief

Read the concise Executive Brief to find out why you should develop a security awareness and training program that empowers end users and review the methodology. 

  • Develop a Security Awareness and Training Program That Empowers End Users – Executive Brief
  • Develop a Security Awareness and Training Program That Empowers End Users – Phases 1-2

1. Develop your training program

Create or mature a security awareness and training program that is tailored to your organization.

  • Develop a Security Awareness and Training Program That Empowers End Users – Phase 1: Develop Your Training Program
  • Security Awareness and Training Program Development Tool
  • End-User Security Job Description Template
  • Training Materials – Physical Computer Security
  • Training Materials – Cyber Attacks
  • Training Materials – Incident Response
  • Training Materials – Mobile Security
  • Training Materials – Passwords
  • Training Materials – Phishing
  • Training Materials – Social Engineering
  • Training Materials – Web Usage
  • Security Awareness and Training Vendor Evaluation Tool
  • Security Awareness and Training Metrics Tool
  • End-User Security Knowledge Test Template
  • Security Training Campaign Development Tool

2. Design an effective training delivery plan

Explore methods of training delivery and select the most effective solutions. 

  • Develop a Security Awareness and Training Program That Empowers End Users – Phase 2: Design an Effective Training Delivery Plan
  • Information Security Awareness and Training Policy
  • Security Awareness and Training Gamification Guide
  • Mock Spear Phishing Email Examples
  • Security Training Email Templates
  • Security Awareness and Training Module Builder and Training Schedule
  • Security Training Campaign Development Tool
  • Security Training Program Manual 
  • Security Awareness and Training Feedback Template 

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